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Do you have any questions about our products or need to track your order? Look no further, we’re here to help!

Have you consulted our FAQ?

You will surely find an answer to your question easily.

FAQ

General question

Warranty

Did you purchase your Yuba bike or Add-On in-store?

Contact your dealer; they will handle the warranty request on your behalf.

Did you purchase your Yuba bike or Add-On online, directly on the Yubabikes.eu website?

Log in to your customer account and go to the Warranty tab.

Log in to your account

Track your order

How to track your order?

Once your order is confirmed, you will receive a confirmation email.
Then the carrier will directly inform you of the delivery steps.

You can also log into your customer account to check the status of your orders and view previous orders.

Log in to your account

Dealers

Already a Yuba dealer?

Log in to your account on our B2B website.